The contract between the Hirer and the Owner. Dorset Coastal Cottages (D.C.C.) act as letting agents. The Hiring is for holiday purposes only.

D.C.C. have taken great care to provide accurate information, however changes can occur. All descriptions, written or oral, are given in good faith; D.C.C. cannot be held liable for them.
D.C.C. take no liability for happenings outside their control and no liability will fall on the Owner or D.C.C. for the effects of extreme weather, power cuts, water shortages, gas failure, castal or farming disasters etc. or the use of garden play equipment.

Every attempt is made to ensure the house and equipment are in good working order. If the Hirer is not satisfied with some aspect, contact the housekeeper IMMEDIATELY. If they cannot remedy the fault they will contact the Owner or D.C.C. The owner reserves the right to enter the property to do urgent works.

Neither D.C.C. nor the Owner accept liability for any loss or damage to the Hirers' possessions or motor car whilst at the property.

The Hirer agrees to take good care of the property and contents: it must be left in a clean and tidy condition, linen must be taken care of and towels not removed from the house.
Pets, where permitted, must be kept under control, not be allowed on the furniture or in the bedrooms nor be left unattended. Please do not allow your dog to foul the garden and ensure that any fouling is removed by the time or your departure.

Hirers must pay for breakages and will be held accountable for any damage, missing items and extra cleaning (defined as time taken in excess of the normal turn-around and would include:
a) dirty dishes/dishwasher not emptied; b) cooker/hob/oven with burned on food. c) furniture, if moved, not put back into its original position; d) excessive quantities of rubbish requiring desposal.

Family groups accepted, non-family groups accepted at our discretion.
A Cautionary Deposit of £150 against damage/extra cleaning will be required for most Christmas/New Year bookings, all bookings for 4, 5 or 6 bedroom properties and other bookings at our discretion.

In the event of the property not being available (eg. Fire or some other disaster), D.C.C. will notify the Hirer as soon as possible, offer a full refund or try to find other acceptable accommodation. D.C.C./Owner liability is limited to the rents received.

Maximum Party Size at the Property Must not be Exceeded.
Any breach of this condition will result in admission being refused or immediate expulsion without compensation for lost rent. Hirer's may not have more than 2 visitors at the property at any one time who must depart by 11pm. This condition may only be varied by express written permission of the Owner, obtained in advance.

Cancellation
1. Any cancellation must be advised by telephone and confirmed in writing.
2. If advised over two months prior to holiday, D.C.C. Will refund the deposit less £60 and booking fee of £18.
3. If two months prior to the first day of the holiday the balance of the rent is not received D.C.C. will assume cancellation. THE HIRER IS STILL LIABLE FOR THE BALANCE OF THE RENT.
4. If cancellation occurs within two months prior to holiday, D.C.C. will attempt to relet and if successful deduct £60 and booking fee of £18, plus additional advertising costs before making a refund.
5. Rental charge does not include cancellation insurance. Please make your own arrangements.